05 / 06
Brand endorsement agreement — the essential clauses
A Brand Endorsement Agreement is like any standard agreement, and like any other agreement, it carries risks. However, these risks can be mitigated to ensure the brand ambassador is adequately protected from commercial and intellectual exploitation. The interests of brand ambassadors are often protected through the insertion of the following essential clauses.
Scope of agreement and obligation clause. This clause focuses on the scope of the agreement, stating what is expected of the brand ambassador — otherwise known as the obligations. The obligations to be performed by the ambassador must be clearly defined and itemised. For example, if the endorsement is a promotional brand endorsement, the platforms to be used by the brand ambassador should be clearly stated in the agreement; and if the brand ambassador is required to produce promotional content every two weeks, or three times a week, that too should be clearly stated in the scope or obligation clause.
Confidential information clause. The confidential information of the brand ambassador must be protected and must never be disclosed to any third party or unauthorised person. It is true that these individuals live public lives, but this does not mean they have waived their rights. A relationship of this nature is one of trust; brand ambassadors must ensure this clause is inserted to protect their rights from being unjustly exploited by the brand and third parties.
Dispute resolution clause. Commercial relationships can break down, leading to disputes between the contracting parties. A brand ambassador should ensure a dispute resolution clause is inserted, bearing in mind the importance of reputation, social status and goodwill, and the essence of the Brand Endorsement Agreement, which is to preserve a continued business relationship. Any dispute arising from the agreement should not become the subject of the “social media court,” as this does not aid in settling disputes — social media trials only complicate matters while damaging the reputation of both parties. The best way for parties to resolve disputes remains through mediation or other dispute resolution mechanisms as contained in the agreement.
Restrictive/exclusivity clause. The brand ambassador must ensure the terms of the endorsement agreement do not restrict them from engaging in other business arrangements in the sector or industry, bearing in mind possible conflicts of interest. It shows good faith and professionalism that, whilst the ambassador should not be unduly restricted, they should not be seen promoting the products and services of a brand in direct competition with the brand they have an existing agreement with.
Intellectual property clause. The relationship between a brand and its ambassador creates three-dimensional rights: the issue of photographs being copyrightable, the issue of brand logos being trademarks, and the individual’s enforceable right to privacy and image rights. There is therefore a need to clearly define what the respective rights of the parties are. This matters because, while social media content is an effective means of promoting a brand’s products and services, it is not risk-free — in the absence of a defined right of use, disputes often arise over what has actually been permitted. Brand ambassadors must therefore do well to define the extent to which brands can use their intellectual property commercially and for economic profit.
Duration. Like any other agreement, the term for which the Brand Endorsement Agreement will run should be clearly defined. It is advised that brand ambassadors sign short-term agreements, with an option to renew subject to mutual agreement of the parties, to ensure their interests are adequately protected. This also arms the brand ambassador with the power to renegotiate higher fees, particularly where the required obligations have been fulfilled under the prior agreement.